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FM's OM&U Appoints New Facility Managers to Enhance Customer Service

UM campus

Operation Maintenance and Utilities Facility Managers

Operation Maintenance and Utilities Facility Managers serve in the critical customer service role of liaison between FM and colleges/schools and general administrative buildings with a key goal to build positive working relationships with external customers and resolve service issues promptly and efficiently. 

Facility Managers may receive requests for units such as P&C or B&M, and pass requests on accordingly. If you receive a request from a Facility Manager, please respond promptly. It is our intention to proactively resolve issues and address challenges, together as “one FM.”

In addition, if you receive a customer concern or request for an area covered above by our OM&U Facility managers, please route it to the designated liaison.

Team members and areas of service:

Sharon Ferguson
Mobile Phone: 301-892-1429
Email: sfergus4@umd.edu

Schools & Colleges/Academic Programs: Architecture, Journalism, Business, Education, Provost’s Office

Administrative buildings: Heavy Equipment Building, University House, Riggs Alumni, Elkins, DOTS, Susquehanna, Wye Oak, Heavy Equipment Building, University House

Stephen Reid
Mobile Phone:301-395-4632
Email: sreid@umd.edu

Schools & Colleges/Academic Programs: Arts & Humanities, Behavioral & Social Sciences, Agriculture & Natural Resources

Administrative buildings: 4-H

Rita Wills
Mobile Phone: 301-852-0810
Email: rwills26@umd.edu

Schools & Colleges/Academic Programs: Engineering, Computer, Math & Natural Science

Administrative buildings: LPS

Catherine Roach
Mobile Phone: ​301-532-0852
Email: croach@umd.edu

Schools & Colleges/Academic Programs: Public Policy, Public Health, Libraries, Information Studies

Administrative buildings: Miller, Mitchell, Chesapeake, Lee, RecWell, Service Bldg, Pocomoke, Memorial Chapel, Severn, Seneca MFRI, Turner, Rossborough Inn

Jason Lurie
Mobile Phone: 301-395-1233
Email: jlurie@umd.edu

Administrative buildings: VPR - Animal Facilities, DLAR

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