Five Facilities Management (FM) team members start their day with one goal in mind: ensuring that campus facilities customers receive excellent service and that work requests run smoothly, no matter what comes their way. Whether coordinating with FM staff for a quick repair or overseeing a large-scale renovation, as the vital link between building occupants and FM services, Facility Managers are the go-to professionals who make sure every request is handled efficiently and effectively, while keeping everyone aligned throughout the process.

While many of us take mail delivery for granted, it plays a crucial role in keeping UMD running smoothly. Even in the digital age, physical mail remains essential to students, faculty, and staff. Facilities Management’s (FM) Mail Services team ensures the seamless delivery of more than 206,000 letters and packages each month, with that number surpassing 300,000 during peak periods like the start of the fall semester and the holiday season. Every piece of mail is delivered within 24 hours of arrival—an impressive feat considering the scale of operations.