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At Your Service

Our mission is to create and care for the physical environment that enables University of Maryland students, faculty, and staff to achieve excellence.

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customer service

Improving the Customer Experience: What This Means for You

FM has launched a new Customer Service Training Program designed to give staff the tools, skills, and confidence to create smoother, more positive interactions across campus. The goal is to strengthen the “People” side of FM’s service.

"Hats off to all of those who helped clear the snow at UMD. It was one heck of a job, and with the continued cold temperatures, it will go on for a while. I am grateful for their hard work. I know it is not easy."

Carole A. Dingess Institute of Applied Agriculture

Current Construction Projects

1 of 3
zupnick
Stanley R. Zupnik Hall
Total Budget: $244M
Construction Start: January 2023
Substantial Completion: May 2026
*Lot EE now part of LOD
Cole Head House
Cole Head House and Cultural Center Renovation
Total Budget: $22M
Construction Start: January 2024
Substantial Completion: June 2025
Barry P. Gossett Basketball Performance Center
Barry P. Gossett Basketball Performance Center
Total Budget: $52M
Construction Start: June 2023
Substantial Completion: June 2025

buildings
456
Buildings
sidewalks
87
Miles of Sidewalks
land
5,160
Acres of Land

More News and Features

command center

Meet the Team Behind UMD’s Athletic Teams

Before every tip-off, kickoff, or faceoff, FM’s ICA Facilities team has prepared the setting for maximum fan comfort and satisfaction during the game.

Read the full story.
Facilities Service Central

Facilities Service Central

Facilities Service Central is the web-based portal designed to streamline facilities service requests for the UMD community. Students, faculty, and staff can report issues, track requests, and communicate with facilities teams from any browser, phone, tablet, or computer.

Learn more about this portal or submit a service request.
Terrapin Trader Grand Reopening

Terrapin Trader

Terrapin Trader is UMD’s resale store that manages the removal of the university’s surplus property in a sustainable way.

Learn more about purchasing from Terrapin Trader or about disposing of your dep…

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