At 4:47 a.m. on Monday, October 23, an alarm alerted Facilities Management (FM) staff to a drop in water pressure at two campus buildings. That alarm was the first signal of a major water main break that would impact more than 60 buildings.
A new organization has launched at UMD: the Latinx/a/o/e Employee Association (LEA). Its goal is to bring visibility to the diverse Latinx/o/a/e community on campus and advocate for relevant needs and interests. The group also aims to strengthen the sense of community among Latinx/o/a/e employees, increase the recruitment and retention of Latinx/a/o/e students, staff, and faculty, support professional development, and engage in outreach and mentoring initiatives.
If the Halloween season turns your thoughts to mysteries of the macabre and supernatural, we invite you to enjoy the lore of ghostly secrets that linger within the very walls of the UMD campus. Founded in 1856, the University of Maryland boasts a history steeped in eerie tales involving campus buildings. FM’s GIS department has created a map of haunted sites on the main campus. Take the tour if you dare!
In today's higher ed business landscape, exceptional customer service is no longer an option; it's a necessity. With Facilities Management’s customer base of 50,000 students, faculty, and staff on a campus that operates 24/7, having an effective customer service strategy is essential.