Receiving Residential Student Mail & Packages

U.S. Postal Service Mail & Packages

• FM Mail Services only processes USPS mail and packages for students.
• All USPS items are received at the Central University Mail Facility (Severn Building) and then sorted by residence hall.
• Delivery to residence halls occurs Monday–Friday only.
• USPS mail is delivered same business day or next business day after receipt at the campus facility.
• Letters are placed in student mailboxes upon arrival.
• Students receive an email notification from ResLife when a package is ready for pickup.

USPS Delivery Confirmation

• USPS scans packages when they arrive at the local USPS station, not when they arrive on campus.
• Campus staff do not scan or sign for USPS packages.
• Delivery confirmation to the university is therefore not possible.
• Occasionally, there may be USPS delays between the processing center and campus—this is outside university control.
• Once received on campus, packages are delivered same day or next business day to residence halls.
• After delivery, ResLife staff are responsible for distribution.

Receiving Non-USPS Packages (UPS, FedEx, Amazon, etc.)

• UPS, FedEx, DHL, and Amazon deliver directly to residence halls.
• ResLife staff notify students once these packages are ready for pickup.
• FM Mail & Distribution does not coordinate with these vendors for any campus delivery.

Tracking Information for Non-USPS Packages 

• Amazon (tracking numbers start with TBA) delivered by Amazon couriers directly to residence halls.
• UPS (tracking numbers start with 1Z)
• FedEx (all numerical tracking numbers)